Customer Support

Trouble Shooting

TROUBLE SHOOTING:

If you do not get an email notification with your download links, please do the following:

log into your account in our bookstore...

once done scroll all the way to the bottom left side...

click on YOUR ORDERS to enter each individual purchase page for your remaining downloads.

If you have problems, please email:

publisher AT museituppublishing DOT com

And include your full name, title of purchased ebooks, date of purchase, and what the problem is. Please note that we will do our best to respond to you as soon as we can.

Our books marked ADULT CONTENT are not intended nor suitable for minors.

Purchasing/Downloading Our Ebooks

HOW TO PURCHASE OUR BOOKS:

Select the items you want to purchase by clicking on the ADD TO CART button. Muse Bookstore offers all of their customers all four formats automatically when purchasing an e-book.

Once you have your selection of ebooks go to your cart and proceed to checkout.

If you have a discount coupon/certificate you will enter the redemption code within the box before you finish the transaction and continue to paypal.

Once the code is entered the price will now change to reflect the discount.

Now proceed to paypal and finalize the transaction.

You will receive a series of emails confirming the purchase, the payment from paypal, and a confirmation from Muse Bookstore that will contain all four of our ebook formats. If you have pre-ordered an upcoming release, the files will be delivered to you on release day.

We give you four formats and allow two downloads per format.


FOR KINDLE OWNERS

To upload to your Kindle, all you have to do is:

  • save our PRC file somewhere in your computer where you can easily find it
  • plug in your Kindle's USB
  • when asked, open your Kindle's file folder
  • then simply drag our PRC file into your Kindle's file folder

That's it.

Payment Method

MuseItUp Publishing processes all payments throught Paypal, enabling you to pay by credit card even without having a Paypal account.

Book Length & Pricing

 

Short Stories

3,000 - 4,000                  = $0.99
4,001 - 5,000                  = $1.99
5,001 - 15,000                = $2.50

 

Novellas
15,001 - 25,000             = $3.50
25,001 - 35,000             = $4.50

 

Novels
35,001 – 60,000            = $5.50
60,001 – AND UP         = $5.95

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